Careers at Croquet

As a company, we’re profoundly committed to both diversity and a healthy work-life balance. We think people are more productive when they’re happy and rested, and we think the best way to build products that serve a wide audience is to have employees who come from a wide variety of different backgrounds and personal experiences. If these are values you share, we encourage you to apply to join our team!

Network Operations (NetOps) Engineer

The NetOps Engineer will play a pivotal role in managing and supporting our network operations, ensuring the highest levels of performance, security, and reliability. Reporting to the Chief Architect or as assigned as the organization grows, this individual will be instrumental in the maintenance of our DePIN network, leveraging their expertise in traditional networking technology. Additionally, the NetOps Engineer will provide comprehensive systems and network support to our internal teams, ensuring seamless integration and operation of our technological infrastructure.

Key Responsibilities:

Manage internal Network and System Operations for Network administration, including domain management, user management, email, SDLC tools, collaboration software and code repositories.
Implement load balancing and other network performance management tools and systems supporting a high volume customer facing website.
Collaborate with internal teams to provide network and systems support, troubleshooting, and resolution for infrastructure-related issues.
Document network architecture, operational procedures, and troubleshooting guides, ensuring knowledge is accessible and transferable within the team.
Conduct regular network performance monitoring, analysis, and optimization to ensure uninterrupted service and compliance with SLAs.
Support the implementation and management of the infrastructure for our DePIN network, focusing on scalability, security, and efficiency.
Maintain documentation for installation and configuration of systems at scale in customer environments.
Ensure network security protocols are up-to-date and enforced, conducting regular audits and taking proactive measures to safeguard against potential threats.
Other administrative, operations and analytics tasks assigned by the Chief Architect.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications in networking or cloud technologies are a plus.
Minimum of 5 years of experience in network operations, with a strong background in managing complex network infrastructures.
Expertise in network security practices, tools, and protocols, with a track record of implementing measures to protect against cyber threats.
Strong analytical and troubleshooting skills, with the ability to resolve complex network issues efficiently.
Excellent communication skills, capable of effectively collaborating with both technical and non-technical teams.
Ability to work independently in a remote setting or within our Los Angeles office, demonstrating a high degree of initiative and responsibility.

Desirable Qualifications:

Advanced knowledge of Web Application Architectures (frameworks, front end, back end systems)
Advanced knowledge of AWS and cloud solutions
Advanced knowledge of Google Workplace
Advanced knowledge of Cloudflare Application and Infrastructure tools
Advanced knowledge of DNS, TCP, UDP, TLS, HTTP, ODBC, OLTP, OLAP
Working knowledge of Software Development Tools (Git, github, Confluence, Jira)
Working knowledge of Hubspot
Foundational knowledge of web3 and blockchain technologies

We Offer:

Competitive salary and benefits package, including health, dental, and vision insurance.
Flexible working hours and the option to work remotely, allowing you to balance your personal and professional life seamlessly.
An early opportunity in our expanding company with the potential for future equity.
A dynamic and innovative work environment where your contributions have a direct impact on the technology landscape.
Opportunities for professional growth and development, including access to educational resources and conferences.
A collaborative and supportive team culture that values diversity, creativity, and open communication.

Application Process:

Please submit your resume along with a cover letter explaining your interest in the role and how your experience aligns with our needs. Include examples of previous work or projects that demonstrate your expertise in networking and system technologies. We are committed to creating a diverse and inclusive environment and encourage applicants from all backgrounds to apply.

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